Frequently Asked Questions

Fees and Private Health Fund Rebates

Please phone Reception on (03) 9499 8911 to enquire about our fees.

We have HICAPS for private health claiming on the day of your appointment.

Payments can be made by EFTPOS, direct transfer and Medipass.

SPA Code of Ethics

Our Speech Pathologists adhere to the Speech Pathology Australia Code of Ethics. We are committed to high standards of ethical practice and professional conduct at all times.

Privacy

Click here to read our full Privacy Policy.

Feedback

We strive to provide a high-quality Speech Pathology service at all times. If you have concerns about any aspect of our service, please discuss this directly with the Practice Manager. Your feedback is always appreciated and helps us to continually improve and maintain our high quality service.

Cancellation Policy

Please read this policy carefully. Booking an appointment at Speech Results means that you accept the terms of this policy.

If you have any questions about our cancellation policy, please chat to us. We are appreciative that most of our clients attend their scheduled appointments and adhere to this policy without any issues.

Parent FAQs

Please phone Reception on (03) 9499 8911 if your question is not answered here.